Conflicts can be overwhelming. And so can be training to become a mediator! This workshop will provide insight into areas of mediation skills and training which can be enhanced by methods of applied improvisation. We are going to explore in particular on micro-focusing and observation in high-intensity conflict situations. How to see what is really there and how to accurately speak what we see? In addition, we are going to explore how we can ease our clients into creating - and experiencing - intense yet authentic conflict situations.